A.) Email our customer service department for Quote. If you need your card designed indicate this now, or email your artwork.

B.) We will send you proof for artwork approval. After confirmation, make payment. by credit card or wire transfer (For order above $1000)

C.) Estimated turnaround time before shipping and after artwork approval is 8-10days Approximate Shipping Time:5 - 7 days. So once you make payment, you will receive your cards within 15 days.

 

Q. What is your standard turn time?
A. Our standard turn time is 15-17 working days.

Q. Will your gift cards work with my software?
A. Yes, our cards are compatible with all POS software providers.

Q. All I have is a logo, can you design my card?
A. Yes, we can do that for you. We will also send you a cleaned up version of your logo if applicable.

Q.How should I supply my artwork?
A. If you need a template to get you started, take a look at our plastic card design templates page. For ready made designs, just email our artwork department.

Q.Can you design my artwork?
A. Yes, and it is free of charge.

Customs:

Plasticcardonline, Inc will not be responsible for any import duty, import tax, customs fees or any other expenses levied upon delivery of any equipment shipped by Voiplink.com to any country. Such fees
are the sole responsibility of the receiver to satisfy any cost associated with said shipment.

International Couriers:

DHL, UPS, FedEx, TNT,or EMS

 

 

What's the minimum order?
We can print as few as 100 full colour plastic cards (litho printing).
For digital printed photo ID cards, we start ordering from only 1 card.

What types of files are accepted?
We accept the following files.
Corel Draw(*.cdr)
Adobe Photoshop(*.psd)
Adobe Illustrator(*.ai)
Macromedia Freehand(*.fh10)
Tiff(*.tiff)
Adobe Acrobat Document(*.pdf)
EPS(*.eps)

How do I send an entire design?
You can send your artwork to our email address.
You can send us a mail with your CD/Floppy/USB storage.
You can send your artwork by MSN online.
Could you give us the full artwork design service?
Yes, we will be happy to design the artwork for you.

What methods of payment do you accept?
Telegraphic Transfer, PAYPAL , WESTERN UNION , MoneyGram




May I get some free samples?
Of course, please telephone or email us, tells us your demand, we
will send the samples to you.

What's the delivery manner?
Express Network.
how much is the delivering cost?
Depending on your location and quantity, USA rate listed on the price page.



How many working days is delivery lead time?
For less than 10,000 cards order delivery lead time is 8-12 working days.
For less than 100,000 cards order delivery lead time is 10-15 working days.
When is the delivery lead time start to calculate?
From the day of the clearance of the payment and the confirmation of
the proof of the artwork.